Tech Support

Client Testimonials

Sanjay Sharda President - Merino Consulting Services Limited

Partnering with Esconet has proved to-be-one of its kind experiences especially because it never compromised on industry best practices for setting up a Managed Service Center for Merino Consulting Services Limited and its clients. The entire team of Esconet is focused on "Customer Experience" without compromising on doing- right-things; always, including incident fixing as per SLA, identifying repeat incidents, doing Root Cause Analysis & carrying out Corrective and Preventive measures. Above all, Esconet has collaborated with Merino Consulting Services Limited in defining the IT roadmap to ensure business continuity at an affordable cost.
Sanjay Sharda
President - Merino Consulting Services Limited
ImageBulletWe are pleased to express our complete satisfaction with Esconet Technologies for the successful implementation of our G&G Datacenter in April 2019. Their expertise in technologies involving servers, storage, data center networks, virtualization, backup systems and security has proven invaluable for the seamless functioning of our organization. The Esconet team showcased utmost professionalism from the design phase through installation, and their post-implementation support has been exceptional.
ImageBulletThey have been an excellent partner, committed to timelines and delivering quality. Their understanding of our complex requirements and capability to integrate top-tier products from OEMs like Dell Technologies and VMware into a holistic solution has significantly enhanced our operational efficiency.
We are confident in the capabilities of Esconet Technologies and look forward to a long-lasting, fruitful partnership. They come highly recommended for anyone seeking state-of-the-art IT infrastructure solutions.
Gitika Walia
GM(E&T) - Head IT - ONGC Videsh Limited
ImageBulletEsconet Technologies’ HexaData server and storage has proven to be remarkably reliable, and it is evident that Esconet employs rigorous quality control measures. The performance and scalability of their products have directly contributed to optimizing our operational efficiencies and bottom line. We were particularly impressed with the after-sales support. Esconet's technical team has been exceptionally responsive and efficient, ensuring that our systems run smoothly 24/7. Their willingness to provide rapid solutions to any issues we faced sets them apart in this highly competitive market.
We also commend Esconet for their ethical business practices and transparency, which have built a strong foundation of trust between our organizations. Given our positive experience, we look forward to a continued partnership with Esconet Technologies Limited and highly recommend their services to businesses across verticals.
R. P. Singh
VP Infra Services - CE Info Systems Ltd.
We are in association with ESCONET Technologies Pvt. Ltd. for the past 3 years now and the overall experience has been great. We are greatly helped by the technical expertise possess ed by them. Being professional in their work, most of the times they are ready to help as a gesture of friendship and good relation. As per our opinion, the best qualities are friendliness, promptness in service, quality of work, technical know how, which is why we chose to continue with them and wish to continue with them in the future
Rupak Ghosal
Manager - IT & Communications - Phoenix Contact (I) Pvt. Ltd.
Esconet Technologies have provided us with exceptional services and have met our demands for IT infrastructure support for our critical applications. I attribute the success of our long term partnership to their exceptional ability to listen to our needs and provide smart solutions quickly. I find their expertise, experience and comprehension of our needs have been outstanding
Senthil Kumar
Vice President - AKC Data Systems
ImageBulletAn organization that has consistently demonstrated unwavering support and commitment to its services. My experience with Esconet has been nothing short of exceptional, and I want to express my sincere gratitude for the remarkable partnership we have shared.
ImageBulletEsconet's dedication to providing top-notch services is truly commendable. They have consistently gone above and beyond to meet and exceed our expectations. Their team has shown a remarkable level of professionalism and expertise in their field. Their commitment to excellence is evident in every interaction, from the initial consultation to the implementation and ongoing support.
ImageBulletWhat sets Esconet apart is their ability to adapt and tailor their services to our specific needs. They have a deep understanding of our industry, and their solutions have greatly contributed to our organization's success. Their innovative approaches and cutting-edge technology have helped us stay competitive in a rapidly evolving landscape.
ImageBulletThe Esconet team has consistently demonstrated their commitment to our success, ensuring that our goals are not just met but surpassed. Their proactive approach to problem-solving and their prompt response to any issues have made them a reliable partner we can always count on.
ImageBulletIt's not just their services that have impressed us, but also the people behind Esconet. Their team is a pleasure to work with – friendly, approachable, and always willing to listen to our concerns and ideas. Their exceptional customer service is a testament to their dedication to building lasting relationships.
In summary, I cannot speak highly enough of Esconet. Their support and commitment to their services have made a significant impact on our organization's growth and efficiency. I highly recommend Esconet to any business seeking a partner that is not only reliable and professional but also genuinely invested in your success. Thank you, Esconet, for your outstanding work and unwavering dedication. We look forward to continuing our successful partnership for years to come.
Prateek Hajela
Head Technology - MAS Callnet India Pvt. Ltd.
ImageBulletSGT University takes immense pleasure in recommending Esconet Technologies Limited for their exceptional service and expetise in IT infrastructure solutions. Our collaboration with Esconet began with their proposal for a cloud-managed in-room VW-Fi solution for our hostels. The professionalism and depth of knowledge displayed by the Esconet team were instrumental in our decision to choose their solution over others.
ImageBulletThe return on investment (Rol) analysis provided by Esconet was thorough and convincing, demonstrating not only cost-effectiveness but also ease of management and enhanced network security. Since the deployment, we have observeda significant improvement in network stability, which has been reflected in the 80% reduction in our network incident and problem tickets. The user satisfaction among our students and faculty has markedly increased, thanks to the reliable connectivity provided
ImageBulletOur IT support team has greatly benefited from the single pane web dashboard for management and monitoring, which has simplified their workflow and increased efficiency. The intuitive nature of the dashboard has allowed for quick adaptation and has been a source of much appreciation from our technical staff.
ImageBulletFurther engagement with Esconet Technologies for the deployment of our Hospital Information System (HIS) has reinforced our confidence in their capabilities. The VMware-based infrastructure solution provided by Esconet has been exemplary, offering us a highly available, easy-to-manage system for our critical applications and databases.
ImageBulletThe technical support team at Esconet Technologies has been a cornerstone of our successful partnership. Their proactive approach and technical acumen have been evident throughout the deployment and post-deployment phases. The swift response times and the expertise provided by their support personnel have been commendable and, at times, have exceeded our expectations.
Based on our positive experiences and the tangible benefits we have witnessed, SGT University highly recommends Esconet Technologies Limited for IT infrastructure consulting and solutions. Their commitment to excellence and customer satisfaction is evident in their work, and we look forward to a continued partnership with them.
Abhishek Dubey
Director - Information & Technology SGT University.

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